The ladies at the rogue WeightWatchers meeting in Norwalk, Connecticut, were livid. For years they’d faithfully gathered, like about a million other members, at WeightWatchers locations to conduct the weekly rites: step on the scale, share the latest wins and woes, and swap tips on how to hack points or resist that happy hour margarita. Some had been coming for 15 years; two had been on and off WeightWatchers since the 1970s. They’d lost 46, 55, 62, 79 pounds; they’d supported one another through retirements, children leaving for college and deaths in the family. Then this March, WW International Inc. shut down thousands of in-person locations, leaving the group to either make an hour-plus drive to a meeting across Long Island Sound or, worse, assemble online.
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